Select Pacific Gas and Electric (PG&E) customers now have the opportunity to connect Rainforest Automation devices to their smart meters.  

PG&E has validated the EAGLE (FW 1.4) for use with the PG&E SmartMeter™.*

All other Rainforest devices are ZigBee Smart Energy certified.  They may be compatible on PG&E's network, and customers can attempt to register with their SmartMeter™.  However, PG&E does not provide any guarantee that devices not included on their list of validated devices are compatible.

More information on PG&E's HAN programs can be found here.

 

Getting started with PG&E SmartMeters™:

1.  Ensure you are eligible before ordering from us:  PG&E Eligibility Check

2.  Once PG&E verifies that you are eligible, they will send you an email that will show you how to register, provide a confirmation code, and indicate that you should go purchase our device from our online store.

3.  Once you get our device and the confirmation code from PG&E you'll be able to register it online here:  PG&E Device Registration

* PG&E has evaluated the EAGLE™ solely to determine that it satisfies certain minimum technical requirements that enable the device to receive and display electrical usage data from the PG&E SmartMeter™ device. PG&E is not liable for the performance the EAGLE™ or its functions. The ability of the EAGLE™ to communicate with, and receive data from, PG&E’s metering network is dependent on a variety of environmental, technical and other factors that are beyond PG&E’s control. PG&E does not guarantee that the EAGLE™ will connect to PG&E’s metering network in the purchaser’s premises. PG&E has validated only firmware version 1.4. Any other version purchased by customer (or later acquired by customer) has not been evaluated by PG&E. Customer support and product inquiries should be directed to Rainforest Automation and not to PG&E.