Frequently Asked Questions

How do I update my EAGLE?
Last Updated 5 years ago

If your EAGLE is running firmware version 2.1.3 or later, it is pre-configured to poll for available updates periodically. When a new firmware version is available, it will ask if you would like to proceed with the update procedure upon login.

You can manually check for an update and edit the update check schedule in the Advanced EAGLE Settings, under the gear icon on the EAGLE settings page.

If your EAGLE firmware is older than version 2.1.3, Rainforest Support will need to remotely update the device for you. Please open a ticket to request an update to the latest version.

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